What we collect

Your name, phone number, email and address, your pet’s name, breed, age and health notes, vaccination records, and anything you tell us in a booking form or at the front desk.

How we use it

To confirm bookings, keep your pet safe and healthy during a stay, contact you in an emergency, and send the daily photo updates you asked for.

Who we share it with

Only your vet when your pet needs care, and the booking software we use to run reservations. We never sell your details or use them for advertising.

How long we keep it

While you are a client and for two years after your last visit, unless the law asks us to keep records longer.

Your choices

You can ask us to see, correct or delete your details at any time. Email us and we will reply within five working days.

Contact us at hello@pawcare.com.